Engagement model

05 / Commercial

Start with one useful workflow.Test it before doing more.

We review the work, agree what is included, and give you written pricing before the build begins. After 30 days, we look at the results together.

Founding Pilot

Scoped after workflow review

A focused pilot for one workflow. We first confirm the current process, information sources, pricing rules, reviewer and starting point, then provide written scope and pricing before work begins. Your team reviews every draft. After 30 days, we look at the results together and decide whether to continue.

  • One configured quote-preparation workflow
  • One approved knowledge base
  • One lead-capture or support workflow
  • Up to 150 AI-handled conversations
  • Setup, testing and a day-30 review
  • Your team reviews every draft before anything is sent
Show us one workflow

Managed Specialist

Quoted after the first 30 days

Ongoing support is available after one workflow has worked well in the pilot. Written terms depend on usage, integrations, support needs and agreed third-party costs.

  • Proven workflow
  • Ongoing agent management
  • Performance measurement
  • Rule updates as business evolves
  • Monitoring and evaluation
  • Support within agreed response window
Discuss when ready

Custom Operational System

Written scope required

Multiple workflows, systems or business units need a tailored proposal. Deeper integrations and custom engineering are included only when written into the agreed scope.

  • Multiple workflows
  • Deep integrations
  • Multiple teams or business units
  • Sensitive information handling
  • Complex permissions
  • Bespoke engineering
Scope a project

These are working proposal anchors, not a fixed public tariff. Final scope, GST, support, third-party costs, integrations, data treatment and legal terms are confirmed before an invoice or activation.

Time and capacity calculator

Explore where the workflow may recover time.

Adjust the sliders to explore a possible scenario. The real result can only be measured against your current process during a pilot.

Illustrative baseline · your numbers · not a savings forecast

Evidence classIllustrative model

Capacity inputs

What does this work cost you now?

Adjust a scenario. A pilot records the real starting point. This model invents no recovered hours, payback, or customer savings.

25 / mo
60 mins
NZ$95 / hr

Match scope to engagement

The work determines the right engagement.

Start with the smallest useful workflow. If it works well, choose ongoing support or discuss a larger system.

Working anchor — controlled pilot

Founding Pilot

Scoped after workflow review

One workflow with a clear owner and approved source material.

What this can include

  • ✓Workflow discovery and source/rule structuring
  • ✓Bounded configuration and realistic scenario tests
  • ✓Read-only or prepare-for-review operation
  • ✓A day-30 evidence review before any expansion

Boundary: No automatic approval, sending, booking, payment or customer commitment.

Working anchor — after a proven pilot

Managed Specialist

Quoted after the first 30 days

One workflow that has passed a pilot and has an agreed operating boundary.

What this can include

  • ✓Ongoing agent management
  • ✓Performance measurement and evaluation
  • ✓Rule updates as the business evolves
  • ✓Support within an agreed response window

Boundary: Extra volume, integrations and new decision authority require a separate scope.

Working anchor — written scope required

Custom Operational System

Written scope required

Multiple workflows, teams, systems or deeper permissions.

What this can include

  • ✓Written discovery and risk boundary
  • ✓Multiple workflows or business units
  • ✓Complex permissions and sensitive information handling
  • ✓Bespoke engineering where the scope supports it

Boundary: No deeper integration or production write is implied by the starting anchor.

Compare engagement tiers

Feature
Founding Pilot
Managed Specialist
Custom System
Workflows
One
One proven
Multiple
Knowledge source
One approved knowledge base
Approved knowledge base
Multiple knowledge sources
Human approval
Built-in
Built-in
Configurable per workflow
Conversation allowance
Up to 150/month
Up to 150/month included
Confirmed during discovery
Integrations
Scoped per workflow
Scoped per workflow
Deep integrations
Evaluation
Day-30 evidence review
Ongoing measurement
Ongoing measurement
Support
Response within agreed window
Priority support
Confirmed during discovery
Expansion
After day-30 evidence review
Add workflows after evidence
Bespoke scope

Pricing questions

How is the founding pilot priced?

We first review one workflow, the information it uses, expected volume and any required integrations. If QuoteForge fits, LYC provides written pricing—including GST treatment and third-party costs—before work begins.

What does the setup fee cover?

Understanding the current workflow, organising the business information, configuring QuoteForge, testing it and preparing the 30-day pilot.

What happens after day 30?

We review the evidence together — inquiry completeness, time saved, clarification rate, owner corrections, and whether the workflow actually improved. Only then do we discuss whether to continue, expand or stop.

What if I exceed 150 conversations?

We notify you at 80% of the allowance and pause at the cap unless you approve a separately quoted extension. There are no automatic overage charges.

Can I cancel during the pilot?

There is no long lock-in after the pilot. Continuation is monthly and can be stopped before the next renewal. Exact pilot cancellation, data return, and deletion terms are agreed before work begins.

What data do you collect from my business?

Only what you choose to provide for the workflow. We review where it is processed, how long it is kept and who can access it before using customer information. See our Privacy policy.

Does the AI approve quotes or make commitments?

No. QuoteForge organises information and prepares a draft. The owner checks it, makes any changes, and decides whether to send it.

What integrations are included?

Email, accounting, CRM, calendar, job-management, inventory and document systems may be connected when useful. Each connection is agreed and configured for the specific workflow.

Ready to start with one workflow?

Tell us about the task causing friction. We will review the current process and tell you whether QuoteForge is a sensible fit.