Language models are powerful but imperfect components. Operational authority, rate math and external commitments belong in deterministic code and the human review loop.
Boundary architecture
Customer information is handled under New Zealand privacy principles for the specific workflow. Routes, retention and permissions are agreed before private material is admitted. Legal review remains a founder decision for production use.
Approved business material is not admitted during the public demonstration. Before any private source is considered, the business and LYC must agree source, purpose, provider route, retention, permissions and reviewer.
Language models structure language; code calculates dollars. Pricing calculations stay locked to approved rules wherever the work is numerical.
Quotes, emails and external communications remain drafts until explicitly authorized by the designated business owner.
Commercial separation
Lycheetah experimental and creative research shares authorship and brand lineage with LYC. It is not customer evidence, a deliverable, a warranty, a method or a contractual term unless a signed agreement expressly names it. QuoteForge pilots require their own terms, privacy boundary and acceptance tests.
Read the public Charter →The Charter records wider principles. It is not required reading for a customer to understand the current offer.
Controlled pilot mode
The specialist may draft. Binding commitments stay with the business. Expansion beyond prepare-for-review is a separate, written decision after evidence review.
Read the website privacy notice →Hard boundaries
Every workflow gets explicit, auditable permissions before it is considered for a pilot.
When the answer is uncertain
The agent asks specific clarification questions before proceeding. It does not assume, fill gaps with plausible text or present an incomplete scope as complete.
The agent says so explicitly and escalates to the business owner. It does not improvise a rule or retrieve unapproved information.
The agent flags the unknowns, shows what is verified and what is not, and presents the draft as preliminary — not final.
The agent stops and says it cannot help with that request within its current permissions. It does not attempt to operate outside its boundaries.
Tell us about your systems and requirements. We outline exact data routes and permissions before any pilot begins.